Product Return Information
What is Magic School Bus Books Return Policy?
You may return most products purchased. Most items can be returned with Thirty days of receiving the item. However we are not the initial seller and you must contact and/or consult the main sellers terms for returns individually.
How soon will I receive a refund on a returned item?
Refunds are generally made to an original card and may take up to 1 month to credit back. However, some resellers sometimes have different policies regarding refunds, for instance only giving store credit or gift cards. Please refer to an original sellers refund policy.
Requirements for a Money back refund
In most instances these are the requirements to get a full refund.
- Items ought to be in new condition
- Items must be returned with all original packaging and accessories
- Media items (for example, movies, music, video games, and software) must be unopened and still inside their plastic wrap
- Musical instruments, televisions, and electronic products will need to have a UPC or serial number
- Shoes and clothing must be unworn
Alternative Seller Returns Policies
Many sellers offer a returns policy the same as our own, some seller returns policies could vary. Each seller's return guarantee is available on the seller's web page. Handling and shipping charges for returning items shipped by way of a seller are borne via the buyer.
Items valued at over must be returned to the seller with a trackable shipping service. Should the order is worth 0 and up, insure the shipment for the price of this product and ship your return with a signature shipping service. For items below , we recommend USPS delivery confirmation service.
Note: Should a package doesn't arrive and you do not use a trackable method to return or if you refuse the shipment as a means of return, you might not be eligible for refund.
Heavy/Bulky Items Delivered by Specialty Carriers
In order to return huge or bulky item which was delivered by way of specialty carrier (e.g., CEVA, ABF, Pilot), go to the Online Returns Center. The Returns Center will help you through the returns process and will request you to contact our specialized consumer support team, which will schedule the pickup of the item.
Note: Please do not refuse the delivery of your item. To assure the return and refund are processed correctly.
After you request a UPS pickup, UPS sends a driver to the address together with your shipping label within 1-5 working days. Ensure that you've described the defect, damage, or error including that in the returned package. Should the original packaging is available, return an item in this particular packaging. To help avoid issues with the pickup, remove any previously used shipping labels which are still on the box.
- For more details about UPS pickups, visit UPS.com.
- The expense of return shipping can be deducted from the refund.
Cancel Pickup Request
After the UPS pickup has been requested, you cannot cancel that request until following first pickup attempt has been made. UPS will make up to three pickup attempts. Once the first pickup attempt, you may call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Be sure you have your tracking number handy.
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